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Security is a core part of the Yeeld experience. To help protect your account, personal information, and money, we use several authentication methods throughout the app.
Some of these security features are mandatory, while others are optional and can be enabled for additional protection.
One-Time Passcodes (OTPs)
One-Time Passcodes (OTPs) are used throughout Yeeld to verify your identity.
OTPs may be sent to:
These codes are commonly used when:
OTPs cannot be disabled.
They form an important second layer of protection and help ensure that sensitive actions are being performed by the legitimate account holder.
If you lose access to your email address or phone number, we strongly recommend updating your details as soon as possible.
Biometric Authentication (Face ID)
Yeeld supports biometric authentication on compatible devices.
This allows you to use:
Biometrics may be used for actions such as:
If biometric authentication is unavailable or unsuccessful, Yeeld will fall back to another authentication method, such as an OTP sent to your registered device.
This ensures you can still securely access your account and complete important actions.
No.
Biometric authentication is optional and can be enabled or disabled through your device settings.
Two-Factor Authentication (2FA)
For additional protection, you can enable Two-Factor Authentication (2FA).
2FA works with an authenticator application of your choice and generates a unique six-digit code that refreshes automatically.
This code may be required when:
No.
2FA is completely optional but highly recommended for users who want enhanced account security.
Keeping your account secure
To ensure your account remains protected:
Yeeld will never ask you to disclose your authentication codes to a member of staff.
In summary
Yeeld uses three main authentication methods:
Together, these features help ensure your Yeeld account remains safe, secure, and accessible only to you.
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