Yeeld Connect TnC

1.1
Our agreement is with you (when you use our app/services/customer) and Yeeld Technologies Limited (Yeeld/Yeeld technologies/us/we). Yeeld's products and services are provided by Yeeld Financial Services LTD (15776510) and Yeeld Investments LTD (15775018), wholly owned subsidiaries of Yeeld Technologies LTD (14870361) registered in England and Wales with a registered office at Level 18, 40 Bank Street, Canary Wharf, London, England, E14 5NR. Whenever we refer to Yeeld, we mean all subsidiaries and companies of Yeeld Technologies Limited.
1.2
Yeeld Investment Limited (FCA no: 1019161) is an appointed representative of WealthKernel Limited is authorised and regulated by the Financial Conduct Authority, no. 723719, registered in England and Wales, no. 09686970, with a registered office at 41 Luke St, London, UK, EC2A 4DP. Yeeld Financial Services are a co-brand of Payload Ltd, who act as a Programme Manager under Transact Payments Limited (TPL – 108217) is a licensed electronic money institution authorised and regulated by the Gibraltar Financial Services Commission.
1.3
You agree to these terms and conditions when you register for Yeeld app. If you do not agree to these Terms and Conditions, you must not use Yeeld app. You must be 18 years old and a resident of United Kingdom to use our app and services. You can contact us through the Yeeld App. (Email, phone and postal address to be included)
You should also read Yeeld’s Privacy Policy, TPL’s Privacy and FAQs (https://help.yeeld.com/ ). By using the Service, you agree to the terms of our Privacy & Cookie Policy, which forms part of these Terms of Use and our agreement with you.
How you can contact us
You can contact us through Yeeld app, you can also email us at Support@yeeld.com and call us at 02080505813.
Our Partners

2.1
By signing up to Yeeld Connect you will get essential financial management tools, including basic open banking access to link accounts and view transactions, product comparison for credit cards, loans, insurance as well as financial insights generated from open banking data using artificial intelligence. In addition to cashback and rewards, you can also interact with Penny, Yeeld's AI assistant for financial queries. (the ‘Service’).
2.2
To use our Service, you will have to connect your bank accounts via open banking. We will then automatically download transactional information relating to your Personal Account(s) and continue to do so at certain times until you revoke your consent. We will only provide you with a ‘screen grab’ of your Personal Account transaction information and will not initiate any payments from your Personal Account(s).
2.3
You grant to us and our Trusted Partners a non-exclusive, royalty-free licence to use the information in your Personal Account(s) for all purposes connected with the Service or referred to in these Terms or the Privacy Policy, with the right to use, modify, display, distribute and create new material using or incorporating such information to provide the Service to you.
2.4
Our trusted partners and us may also use, sell, license, reproduce, distribute and disclose aggregate, non-personally identifiable information that is derived through your use of the Service. By submitting information, you agree (without the payment of any fees), that our Trusted Partners and us may use the information for the purposes set out in this terms and conditions. You are permitted to use content delivered to you through the Service only on our site or App. You may not copy, reproduce, distribute, or create derivative works from this content.
2.5
We use Comply Advantage and Sumsub as trusted Know Your Customer (KYC) and Anti-Money Laundering (AML) verification providers. These partners process your personal data securely to fulfil regulatory obligations, prevent financial crime, and ensure compliance. Your personal and financial data provided during verification processes are handled according to strict privacy and data protection standards.
Privacy details of these services are available here:
- Comply Advantage Privacy Notice
- Sumsub Privacy Notice
2.6
Your Yeeld account and associated Visa Consumer Debit Mastercard services are provided by Transact Payments Limited (“TPL”), a company authorised and regulated by the Gibraltar Financial Services Commission as an electronic money institution.
2.7
By registering for and using these services through Yeeld, you agree to be bound by the Yeeld Wallet and Visa Consumer Debit Mastercard Terms and Conditions govern your use of the account and card services. These Terms and Conditions outline your rights and responsibilities and detail how TPL will provide and manage the services on our behalf. You must read and accept these terms prior to using the card or wallet features in the Yeeld App. If you do not agree to them, you must not activate or use the Yeeld card services.
2.8
When you open a Yeeld Investment Account or savings account, you agree not only to our Yeeld companion Investment Terms and Conditions (Click here) but also to the Terms and Conditions of WealthKernel (Click Here), which acts as your custodian and provides trading and settlement services on your behalf. WealthKernel is authorised and regulated by the Financial Conduct Authority (FCA) under reference number 723719, which you can use to locate them on the FCA register. The company is registered in England and Wales under company number 09686970.

3.1
You don’t have to pay any fees or charges to use Yeeld Connect. However, you may have to pay other fees, taxes, charges to use Yeeld Companion. Please refer to
Yeeld companion terms and conditions for further information.
Yeeld Companion Card and Wallet Terms and Conditions
Yeeld Companion Investment Terms and Conditions
3.2
By subscribing to Yeeld Companion at £4.99 per month, you authorise Yeeld to collect payments from your designated UK bank account via Direct Debit, facilitated by our payment partner GoCardless Ltd. These terms (https://gocardless.com/legal/payer-terms/) apply in addition to Yeeld’s general Terms and Conditions. By confirming your subscription and providing bank details, you grant GoCardless and its affiliates permission to collect monthly subscription payments on behalf of Yeeld. You will find their privacy policy at https://gocardless.com/privacy/.
3.3
All Direct Debit payments are processed by GoCardless Ltd, a Bacs-approved Direct Debit bureau, authorised and regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (FRN: 597190). You may cancel your Direct Debit mandate at any time by contacting your bank or GoCardless. Please also inform Yeeld to avoid disruption to your Premium services. Cancellations must be made at least 3 working days before your next scheduled payment to prevent it from being collected.

4.1
Yeeld Technologies Limited ("Yeeld") provides open banking services, allowing you to securely link your bank account. Yeeld also provide financial insights that may include identifying spending patterns, optimising savings, suggesting suitable financial products, and delivering personalised tips to improve your financial health. To facilitate these services, Yeeld Technologies partners with Bud Financial Limited, which securely connects your bank account to your Yeeld account and processes payment initiations.
4.2
When you link your bank account or initiate a payment using open banking services, Bud will redirect you to your bank’s authentication portal to verify your identity and authorise the requested action. By using these services, you agree that Bud’s terms and conditions will apply during this process.
4.3
The service terms ("Service Terms") outline the conditions under which Bud initiates payments from your bank account and accesses information from your payment accounts. Bud then transmits this information to Yeeld to enable the provision of Yeeld’s services. For full details of Bud’s terms and conditions, please visit here.
4.4
By accepting Yeeld’s Terms and Conditions, you grant explicit consent to Bud to access and process your financial information solely for the purposes of providing open banking services as described herein. Bud Financial Limited is a company registered in England and Wales (Company No. 9651629) and is authorised and regulated by the Financial Conduct Authority (FCA) under registration numbers 765768 and 793327. Bud is subject to the requirements of the UK and EU data protection laws, including the General Data Protection Regulation (GDPR). Bud is committed to treating your data in compliance with these laws and safeguarding your personal information.
4.5
By using OpenBanking, you agree and grant us or our partners permission to aggregate your personal data, which may then be stored outside of your own country to the extent permitted by applicable law.
4.6
You agree that when we retrieve your information relating to your Personal Accounts or your information required as part of the provision of the Service, we are doing so as your representative and on your behalf and not on behalf of or in the name of any third party.
4.7
You agree that we will be entitled to disclose your identity and information relating to your Personal Account(s) to third parties if we are required to do so by any applicable law or court order. We do not check the accuracy of the Personal Accounts information and personal information you provide to us and we rely on you and your Personal Account providers to ensure that the Personal Accounts information and personal information you provide to us is up to date and accurate.
4.8
By using the Service, you represent that you are the legal owner of the data in your Personal Accounts and that you have the authority to appoint, and do expressly appoint, us, our Trusted Partners and/or its third party providers as your agent and grant a limited power of attorney to access and retrieve such data on your behalf.
4.9
For our compliance purposes and in order to provide the Service to you, you hereby authorise us to, directly or through a third-party, obtain, verify, and record information and documentation that helps us verify your identity and Personal Account information. When you register for the Service and from time to time thereafter, we may require you to provide and/or confirm information and documentation that will allow us to identify you.

5.1
We use AI to produce financial insights and enable Penny AI which is an AI tool to enhance your understanding of your finances and recommends you how you can save, earn and grow using our features. Penny AI/other AI generated insights serve as an educational and advisory tool to help you better understand and manage your finances and doesn’t provide professional, legal or investment advice and are not regulated advice as per PERG 17.5, “simply giving balanced and neutral information without making any comment or value judgement on its relevance to decisions which a debtor may make is not advice.” While we strive for accuracy, AI-based recommendations are intended to be informative and do not constitute professional financial advice.
5.2
Any recommendation from Penny AI/other AI generated insights is based on the data you provide and Yeeld’s proprietary algorithms. You remain responsible for verifying the suitability of any products or decisions made based on Penny AI’s suggestions. Penny AI may process your transaction data, recurring payments, interaction history with the app and aggregated data for comparison among Yeeld/other users consent for their data to be shared with us. Your privacy and the security of your personal information remain a top priority, and we fully comply with UK and EU data protection laws, including the General Data Protection Regulation (GDPR)
5.3
All data used by Penny AI/other AI generated insights is securely processed and stored using Yeeld’s infrastructure, including Amazon Web Services (AWS) and Snowflake. Personal data is never shared with external parties, including ChatGPT or other third-party AI tools, in an identifiable format. Any recommendations or insights generated by Penny AI are delivered within the secure Yeeld app environment. Yeeld is committed to using AI tools in an ethical, fair, and transparent manner.
5.4
Penny AI/other AI generated insights may recommend certain products for informational purposes and should not be considered as endorsements. Interactive features are designed for engagement and education but do not substitute professional advice. By using Penny AI, you consent to the use of your financial and transactional data to power its features. You also acknowledge that anonymized and aggregated data may be used to enhance Penny AI’s capabilities and improve user experience.
5.5
While Penny AI uses advanced algorithms to provide tailored insights, the accuracy of its recommendations depends on the completeness and accuracy of the data you provide. Yeeld does not guarantee the accuracy or suitability of Penny AI’s outputs and is not responsible for decisions made based on them.
5.6
It is your responsibility to independently assess the relevance and suitability of any suggestions or recommendations. We encourage you to consult a financial advisor for specific financial planning or decision-making needs.
5.7
Penny AI is designed to be an engaging financial companion. However, any interaction with Penny AI must comply with Yeeld’s general terms of use. Abusive or inappropriate use of the service may result in restricted access or termination of your account. Yeeld reserves the right to modify or discontinue certain Penny AI services at any time. Updates to these terms will be communicated where required by law. Yeeld is not liable for Financial decisions made based on Penny AI’s insights and Temporary interruptions in Penny AI services due to updates, maintenance, or technical issues.

6.1
We partnered up with Decision Technologies Limited ("Decision Tech") to offer you a range of financial products and services, including insurance, utilities, broadband, phone contracts, loans, and credit cards.
6.2
Yeeld utilises Decision Tech's platform to present offers for insurance, utilities, broadband, and phone contracts. When you select any of these products, you will be redirected to the respective provider's platform.
6.3
By using Yeeld's platform to access services provided by Decision Tech, you acknowledge that You are entering into separate agreements with Decision Tech. Yeeld is not responsible for the terms, conditions, privacy policies, or practices of Decision Tech or any third-party providers. It is your responsibility to review and accept the terms and conditions of Decision Tech before engaging with their services.
6.4
To facilitate the provision of these services, Yeeld may share certain personal information with Decision Tech in accordance with our Privacy Policy. Decision Tech is obligated to handle your data in compliance with applicable data protection laws. However, Yeeld is not responsible for the data handling practices of these third parties.
6.5
All information provided through Yeeld's platform is for informational purposes only, and any decisions to engage with third-party products or services are made at your own discretion and risk.
6.6
Yeeld shall not be liable for any losses or damages arising from your use of products or services offered by Decision Tech or any third-party providers. Any disputes or issues arising from your engagement with these third-party services should be addressed directly with the respective provider.

7.1
We partnered up with Boogi to provide cashback and rewards services to our users. By using cashback services you agree to the terms and conditions of Boogi which can be found here.
7.2
Boogi serves as our API partner, facilitating the linkage of open banking data to merchants for cashback offers. This process is automated but involves sharing anonymized open banking data with partners for transaction matching. Boogi operates cashback programs by partnering with merchants to offer rewards on qualifying transactions. The cashback provided is part of the commission Boogi receives from these merchants. If, for any reason, Boogi does not receive the anticipated commission for a transaction, they are not obligated to pay the corresponding cashback to you. Boogi reserves the right to modify participating merchants, cashback rates, and related terms at any time. Detailed terms can be found in Boogi's User Terms and Conditions.
7.3
Boogi is a cashback provider leveraging affiliate links to offer rewards. This process is minimally intrusive, requiring only limited PII necessary to deliver cashback to users.
7.4
Boogi facilitates cashback by receiving referral fees from retailers for qualifying purchases made by account holders. Upon receiving these fees, Boogi credits the corresponding cashback to your account. It's important to note that Boogi is not a party to any transactions with retailers and does not endorse or have control over the quality, safety, or legality of the goods or services offered by them. Therefore, Boogi holds no liability arising from transactions with retailers. For a comprehensive understanding, please review Boogi's website (https://www.boogi.uk/)
7.5
Yeeld acts as an intermediary to provide access to these cashback services and is not responsible for the actions, products, or services of Boogi, or any associated retailers or merchants. All cashback offers are subject to the specific terms and conditions of the respective service providers and participating merchants. Yeeld is not liable for any changes in cashback rates, availability of offers, or the performance of the cashback services provided by Boogi. By engaging with these cashback services through Yeeld, you acknowledge and accept the terms outlined above, as well as those specified by Boogi.

8.1
You must treat your security credentials, identification code, password, and any other piece of information linked to the applicable security procedures as confidential, and you must not disclose it to any third party. Notify us immediately if you suspect unauthorised access to your account. The Yeeld service is intended solely for your personal use. You must not permit others to access or use the service on your behalf. You must maintain the security of the devices you use to access Yeeld services.
8.2
While Yeeld provides AI-generated financial insights and recommendations, you are responsible for reviewing and validating these insights before making any financial decisions.
8.3
If you choose to link third-party accounts or use third-party services through Yeeld, you are responsible for ensuring compliance with the terms and conditions of those third-party providers.
8.4
You agree to use Yeeld’s services in accordance with these terms and all applicable laws and regulations. Any misuse of the platform may result in the suspension or termination of your account. You must not use Yeeld’s services for any unlawful, fraudulent, or unauthorised purposes, including but not limited to money laundering, fraud, or unauthorised access to data.
8.5
Yeeld may integrate with third-party services to provide certain features. You are responsible for understanding and complying with the terms and conditions of these third-party services when utilising such features.
8.6
Keep your contact information up to date and promptly review communications from Yeeld. You are responsible for understanding the information provided and taking appropriate action when necessary. You are solely responsible for any losses or damages resulting from your failure to comply with these responsibilities except where Yeeld’s liability applies.

9.1
You must not access without authority, penetrate, interfere with, damage or disrupt (or attempt to do any of the same) any part of the Service or its security measures, any servers, other equipment or networks connected to the Service or on which it is stored or any software used in the provision of the Service, including in each case by transmitting any worms, computer viruses, malware, logic bombs, Trojan horses, spyware, harmful components or any other software, code or data of a corrupt, destructive, malicious or disruptive nature (together "Viruses"). You may not inject content or code or otherwise alter or interfere with the way any page of the Service is rendered or displayed in a user’s browser or device.
9.2
You must not access the Service via a means not authorised by Yeeld, including, but not limited to, automated devices, scripts, bots, spiders, crawlers or scrapers (except for standard search engine technologies which are used by a search engine with Yeeld’s express written consent). You must not change, modify, adapt or alter the Service or change, modify, adapt or alter another website so as to inaccurately imply an association with the Service or with Yeeld.
9.3
Yeeld does not accept unsolicited content, information, ideas, suggestions or other materials except where Yeeld has set out specific criteria and conditions for submitting them and you agree not to submit them except in accordance with those criteria and conditions.
9.4
Where you do submit unsolicited content, information, ideas, suggestions or other materials submitted in breach of this paragraph, you agree that we may use such content, information, ideas, suggestions or other materials for any purpose whatsoever, including, without limitation, developing and marketing products and services without any liability or payment or recognition of any kind to you.

10.1
You expressly understand and agree that:
- You are over 18 years old and have full legal capacity to enter into an agreement to use our Products and Services;
- You will not use our Products and Services to engage in any activity that is fraudulent, deceptive, misleading, manipulative, abusive
- Your use of the Service and all information, products and other content (including that of third parties) included in or accessible from the Service is at your sole risk.
- The Service is provided on an "as is" and "as available" basis. Our Trusted Partners and us expressly disclaim all warranties of any kind as to the Service and all information, products and other content (including that of third parties) included in or accessible from the Service, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
10.2
Our Trusted Partners and us make no warranty that:
- The Service will meet your requirements;
- The Service will be uninterrupted, timely, secure, or error-free;
- The results that may be obtained from the use of the Service will be accurate or reliable;
- The quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations; or
- Any errors in the technology will be corrected.
10.1
Any material downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from our Trusted Partners or us through or from the Service will create any warranty not expressly stated in these Terms.

11.1
Your browsing and interaction on any other website or your use of other services, including websites and services which have a link to the Service, is subject to the rules and policies of the relevant website or service. Please read the rules and policies applicable to that website or service before proceeding. The Service, or communications from it or comments within it, may include links to third-party websites, applications or features ("Third Party Services"). These links are provided for your information only.
11.2
Yeeld does not control, maintain or endorse Third Party Services and you acknowledge and agree that your use of them is at your own risk. We assume no responsibility for the content or operation of Third Party Services and we will not be liable for any loss or damage that may arise from your use of them (or such content).

13.1
We expect to need to update or amend these Terms from time to time to comply with law or to meet our changing business requirements. We reserve the right, in our sole discretion, to change these Terms of Use from time to time ("Amended Terms"). Unless we make a change for legal or administrative reasons, we will provide reasonable advance notice before the Amended Terms take effect. However, we reserve the right in extreme circumstances to vary these Terms with shorter notice e.g. a change to an existing, or implementation of a new regulatory requirement where we have to take action immediately.
13.2
Your use of the Service after the effective date of the Amended Terms (or engaging in such other conduct as we may reasonably specify) constitutes your agreement to the Amended Terms and the Amended Terms will apply to your use of the Service from that point forwards. These Terms of Use will continue to govern any disputes arising before the effective date of the Amended Terms.

14.1
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. A loss or damage shall be considered foreseeable in this context if it was contemplated by you and us at the time you agreed to these Terms.
We only provide the Service for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We do not in any way exclude or limit our liability for:
- Death or personal injury caused by our negligence; or
- Fraud or fraudulent misrepresentation.
14.2
Subject to applicable laws, we or any Third Party Provider(s) (provided that we have exercised due skill, diligence, and care in the appointment of such Third Party Provider(s) are not liable or responsible to compensate you for:
- Any loss or damage you may suffer that was caused by events outside our control, including, but not limited to, changes in applicable law(s), a major suspension or interruption of public services or electrical power, and delays or other malfunctions in our communications systems (including phone and email), IT systems, or the internet;
- Any loss or damage arising from a failure of Yeeld to perform its obligations under these Terms due to a Force Majeure Event;
- Loss of profits or goodwill damage to reputation, business interruption, or loss of business opportunity resulting from the use of our Services;
- Any statement or conduct on or via the Service by any third party;
- Loss of data which is caused by factors other than negligence or breach of statutory duty on the party of us or our Trusted Partners;
- Any loss or damage arising from a failure of Yeeld to perform its obligations under these Terms due to a Force Majeure Event;
- The acts or omissions of the providers of your Personal Account(s);
- The cost to you of obtaining goods or services as substitutes for the Service; or
- Any other loss or damage suffered by you in connection with the Service.
14.3
We are not a financial adviser, and the Service is not intended to provide financial advice. Your financial situation is unique. We do not make any representations, warranties, or guarantees of any kind that the Service is appropriate for you.

16.1
These Terms will remain in force until either you or us seek their cancellation in accordance with this clause. To cancel your account email support@Yeeld.com with your primary email address. Subject to these Terms, you can cancel your use of the Services at any time by giving notice to us via email or via the Yeeld App.
16.2
We will determine, in our discretion, whether there has been a breach of these Terms of Use through your use of the Service such as if your account is inactive for an extended period of time, you commit a material breach of terms of use, we have reasons to believe you are in breach of applicable law/regulation or involved in any fraudulent activity, money laundering, terrorist financing, proliferation financing/other criminal activity. When such a breach has occurred, we may take such action as we deem appropriate, including all or any of the following actions:
- Immediate, temporary or permanent withdrawal of your right to use the Service;
- Issue of a warning to you;
- Legal proceedings against you for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
- Further legal action against you; and/or
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
The responses described above are not limited and we may take any other action we reasonably deem appropriate.

17.1
These Terms and all information, notifications, and communication in relation to the Products and Services will be in the English language. Any communication, information or documents provided by you to us must be in English, and as applicable translated and certified by a professional and accredited translator, unless otherwise agreed between you and us.
17.2
We may from time to time update or amend these Terms, including, for the avoidance of doubt, the definitions, appendices and any arrangements made under or in connection with these Terms. Unless required otherwise under the provisions of a Third Party Provider or applicable laws, we will make a reasonable effort to give you at least ten (10) Business Days’ notice of any changes and inform you of when these changes will become effective. If you do not agree to the changes, you can notify Yeeld and we will terminate these Terms in accordance with cancellation clause.
17.3
You may not assign, sub-license or otherwise transfer any of your rights and/or obligations under these Terms of Use to any third party. You acknowledge that we may assign, sub-license or otherwise transfer any of our rights and/or obligations under these Terms of Use to any third party at any time.
17.4
We will have no liability to you for any failure or delay in performing any of our obligations under these Terms of Use to the extent that such failure or delay is caused or contributed to by you or by an event or circumstance beyond our reasonable control.
These Terms of Use (together with our Privacy & Cookie Policy) contain the entire agreement and understanding of the parties relating to the subject matter of the agreement between us and supersede all prior agreements, understandings or arrangements (both oral and written) relating to the same.
If any provision of these Terms of Use is found to be invalid for any reason, the invalidity of that provision will not affect the remaining provisions of these Terms of Use, which will remain in full force and effect.
17.5
Failure by either you or us to exercise any right or remedy under these Terms of Use does not constitute a waiver of that right or remedy.
17.6
These Terms of Use are governed by English law. If you are a consumer, the courts of England and Wales will, subject to this paragraph 15, have non-exclusive jurisdiction over any claim arising from, or related to, these Terms of Use (unless you are a resident of Northern Ireland, in which case you may bring proceedings in Northern Ireland, or you are a resident of Scotland, in which case you may bring proceedings in Scotland). If a court decides that we cannot rely on a part of these Terms, the rest of the Terms will continue to apply, as each of the provisions of these Terms operate separately. You can find the latest version of these Terms on the https://www.yeeld.com/. Any changes effected to the version of the Terms you originally agreed to, will be reflected in the latest version of the Terms available on the https://www.yeeld.com/.

18.1
If you have an enquiry or complaint about the Service, or simply wish to get in touch, you should contact our customer services team via our email support@yeeld.com or call us at 02080505813 . In the event that you have a complaint we cannot settle, you may be entitled to refer it to the Financial Ombudsman Service (FOS). Further information about the FOS is available from their website www.financial-ombudsman.org.uk.
Please refer to our complaints policy for further information on how we resolve complaints and the timeframe you can expect us to resolve your complaint.

Yeeld ConnectTerms and Conditions

Yeeld Connect
Terms and Conditions