Download App
How It WorksFeaturesFAQAboutHelp
LoginDownload App
LoginDownload App
How can we help you?
Search for answers or browse our categories below
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Topics
Getting started
Account Management
Payments and Transfers
Yeeld Card Services
Security, Privacy and Fraud
Investing & Portfolio
Cards
Customer Support and Feedback
Penny (AI Assistant)
Yeeld Connect
Complaints
Rewards
Getting started
Getting started
Getting started
Navigating the App
Opening an Account
Setting Up Your Profile
Account Management
Account Management
Account Closure
Confirmation of Payee (CoP)
Currency Wallets
Managing Your Yeeld Account
Open Banking
Payments and Transfers
Payments and Transfers
Making Payments
Payment Issues and Troubleshooting
Transfers
Yeeld Card Services
Yeeld Card Services
3D Secure (3DS)
Card Issues and Troubleshooting
Contactless
Virtual Debit Card
Yeeld Visa
Security, Privacy and Fraud
Security, Privacy and Fraud
Fraud Prevention
Privacy Policy and Data Protection
Security Alerts and Notifications
Security Features
Investing & Portfolio
Investing & Portfolio
Investment Options Overview
Products
Risk Profiles
Tax-Efficient Accounts
Cards
Cards
Card security
Customer Support and Feedback
Customer Support and Feedback
Customer Support Channels
Escalation Process
Feedback and Suggestions
Support Hours and Availability
Penny (AI Assistant)
Penny (AI Assistant)
Compliance and Sensitivity
Core Features of Penny
Engaging with Penny
Introduction to 'Penny'
Limitations and Premium Features
Yeeld Connect
Yeeld Connect
No items found.
Complaints
Complaints
No items found.
Rewards
Rewards
Partnered Retailers
Rewards Programme
Tracking and Redeeming Rewards
Setting Up Your Profile
Navigating the App
Opening an Account
Yeeld Support Centre
Navigating the App

How to Navigate and Use Stories in the Yeeld App

Yeeld Stories help you learn about app features, stay updated with company news, and improve your financial knowledge through interactive educational content.

Stories are short, interactive pieces of content found throughout the Yeeld app. They're designed to help you understand features, learn about money, and stay informed about what's happening across the platform.

There are three main types of stories within Yeeld.


1. Onboarding Stories

When you access a feature for the first time, you may be presented with an onboarding story.

These stories explain:

  • What the feature does
  • How it works
  • How to get the most value from it
  • Any important information you should know before using it

Examples include:

  • Accounts
  • Investments
  • Rewards
  • Penny
  • Cards
  • Other key features

Important

Onboarding stories are generally shown once only.

After you've viewed them, they won't appear again automatically, so we recommend taking a moment to read through them when they appear.


2. Home Page Stories

At the top of the Home page, you'll find Yeeld's main story feed.

These stories are updated regularly and may include:

  • Company announcements
  • New feature releases
  • Product improvements
  • Upcoming launches
  • Educational content
  • Important service updates

This is the best place to stay up to date with everything happening across Yeeld.


3. Investment Stories

Within the Invest section, you'll find a collection of educational story categories designed to help you better understand investing.

These stories are educational in nature and are intended to help you learn about investment products and concepts available through Yeeld.

General Investing

Learn the fundamentals of investing, including:

  • How investing works
  • Risk and reward
  • Diversification
  • Long-term investing principles

ISA Stories

Learn about:

  • What an ISA is
  • Tax advantages of ISAs
  • How ISA portfolios work
  • Using ISAs within Yeeld

GIA Stories

Learn about:

  • General Investment Accounts (GIAs)
  • How they differ from ISAs
  • Investment flexibility
  • Tax considerations

SIPP Stories

Learn about:

  • Self-Invested Personal Pensions (SIPPs)
  • Pension tax benefits
  • Retirement investing
  • Long-term wealth building

Always evolving

Stories are updated regularly to keep content relevant and useful.

This means:

  • New stories may be added
  • Existing stories may be updated
  • Outdated content may be removed

Our goal is to ensure the information you see is always accurate, useful, and easy to understand.


Why Stories matter

Stories help you:

  • Discover new features
  • Learn how to use the app
  • Improve your financial knowledge
  • Stay informed about Yeeld updates
  • Make more confident financial decisions

They're designed to provide quick, easy-to-digest information without requiring you to leave the app.


In summary

Yeeld Stories are available throughout the app and fall into three main categories:

  • Onboarding Stories – Explain features when you first use them
  • Home Page Stories – Share company news, updates, and announcements
  • Investment Stories – Provide educational content about investing, ISAs, GIAs, and SIPPs

They're one of the easiest ways to learn, stay informed, and get more value from your Yeeld experience.

Was this article helpful?
Thanks for your feedback. We're glad we could help.
Help us give you a better customer experience and leave us your email.
Thanks for your feedback. We're glad we could help.
Your email’s been submitted.
Oops! Something went wrong while submitting the form.
Save. Earn. Grow.
About UsHelpCookie NoticeFAQContactFeesCareersUser Guides
LegalPrivacy NoticePressComplaintsFraudFX RatesFSCS (External Site)Modern Slavery Notice
Yeeld T&CsYeeld Account T&CsYeeld Investment T&CsVulnerabilities SupportGlossary of Terms

Yeeld's products and services are provided by Yeeld Financial Services LTD (15776510) and Yeeld Investments LTD(15775018), wholly owned subsidiaries of Yeeld Technologies LTD (14870361) registered in England and Wales with a registered office at Level 18, 40 Bank Street, Canary Wharf, London, England, E14 5NR.
‍
This card is issued by Transact Payments Limited pursuant to licence by Visa Europe Limited. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission. Electronic money accounts and related payment services are provided by Transact Payments Limited, a payment and electronic money institution authorised and regulated by the Gibraltar Financial Services Commission (GFSC) to offer payment and electronic money services in Gibraltar and the United Kingdom. Registered office: 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA. Incorporation number 108217. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme, your funds will be held in one or more segregated accounts and safeguarded in line with Part 4 of the Financial Services (Electronic Money) Regulations 2020.

The Authorised Push Payment (APP) Fraud Reimbursement rules, that apply to bank and payment service providers for relevant UK consumer accounts,do not apply to the accounts provided by TPL.
‍
For more information on how to prevent APP Fraud from happening, please visit our FAQ section on Fraud.

Yeeld Investment Limited (FCA no: 1019161) is an appointed representative of WealthKernel Limited is authorised and regulated by the Financial Conduct Authority, no. 723719, registered in England and Wales, no. 09686970, with a registered office at 41 Luke St, London, UK, EC2A 4DP. All assets held under custody are protected by The Financial Services Compensation Scheme (FSCS) up to a value of £85,000. Please refer to https://www.fscs.org.uk for more information.