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Introduction to 'Penny'

What is Penny’s Style?

Discover how Penny communicates and why she's designed to make managing your money feel simple, engaging and enjoyable.

Penny is designed to make managing your money feel less intimidating and more like having a conversation with someone who understands your finances.

She's friendly, supportive and easy to talk to, helping you understand your money without overwhelming you with technical language.


Simple and Easy to Understand

Penny explains your finances using clear, everyday language.

Instead of filling conversations with financial jargon, she'll break things down into simple explanations that are easy to understand, whether you're reviewing your spending, exploring your savings or learning about investment products.


Visual When It Matters

Sometimes the easiest way to understand your finances is to see them.

Where appropriate, Penny can present information using visual elements such as:

  • Charts.
  • Graphs.
  • Spending breakdowns.
  • Trend summaries.

These visuals help you quickly understand where your money is going and how your finances are changing over time.


Interactive and Engaging

Managing money shouldn't feel like reading a spreadsheet.

Penny includes interactive experiences designed to make learning about your finances more engaging, including:

  • Spender, an interactive game that challenges your spending decisions.
  • Financial quizzes to help build your knowledge.
  • Conversations that encourage you to explore your finances in a more natural way.

Friendly and Encouraging

Penny is supportive rather than judgemental.

Whether you've had a great month or one that didn't quite go to plan, Penny focuses on helping you understand what's happened and encouraging you to make informed financial decisions.

Her goal is to help you build confidence with your money, one conversation at a time.


Personal to You

Every person's finances are different.

Penny uses the information available to your Yeeld account to provide personalised insights and answers that are relevant to your own financial situation, helping make every conversation more useful.


In Summary

Penny's style is designed to make managing your money simple, engaging and approachable.

She combines clear explanations, visual insights, interactive experiences and a friendly conversational tone to help you better understand your finances and feel more confident making financial decisions.

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Yeeld's products and services are provided by Yeeld Financial Services LTD (15776510) and Yeeld Investments LTD(15775018), wholly owned subsidiaries of Yeeld Technologies LTD (14870361) registered in England and Wales with a registered office at Level 18, 40 Bank Street, Canary Wharf, London, England, E14 5NR.
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This card is issued by Transact Payments Limited pursuant to licence by Visa Europe Limited. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission. Electronic money accounts and related payment services are provided by Transact Payments Limited, a payment and electronic money institution authorised and regulated by the Gibraltar Financial Services Commission (GFSC) to offer payment and electronic money services in Gibraltar and the United Kingdom. Registered office: 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA. Incorporation number 108217. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme, your funds will be held in one or more segregated accounts and safeguarded in line with Part 4 of the Financial Services (Electronic Money) Regulations 2020.

The Authorised Push Payment (APP) Fraud Reimbursement rules, that apply to bank and payment service providers for relevant UK consumer accounts,do not apply to the accounts provided by TPL.
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Yeeld Investment Limited (FCA no: 1019161) is an appointed representative of WealthKernel Limited is authorised and regulated by the Financial Conduct Authority, no. 723719, registered in England and Wales, no. 09686970, with a registered office at 41 Luke St, London, UK, EC2A 4DP. All assets held under custody are protected by The Financial Services Compensation Scheme (FSCS) up to a value of £85,000. Please refer to https://www.fscs.org.uk for more information.