How Can I Prevent Unauthorised Access to My Yeeld Account?

How Can I Prevent Unauthorised Access to My Yeeld Account?

Keeping your Yeeld account secure starts with good security habits.

By following a few simple best practices, you can significantly reduce the risk of someone gaining unauthorised access to your account.

Use a Strong Password

Your password is one of the most important ways to protect your account.

Choose a password that is:

• At least 8 characters long.
• Unique to your Yeeld account.
• A combination of uppercase and lowercase letters, numbers and special characters.

Avoid using passwords that are easy to guess, such as names, birthdays or common words.

If you think your password may have been compromised, change it immediately.

Use Secure Networks

Whenever possible, access your Yeeld account using a trusted and secure internet connection.

Be cautious when using public Wi-Fi networks, as they may not provide the same level of security as your home or mobile network.

If you need to access your account while away from home, using your mobile data connection is often a safer option.

Enable Face ID or Biometric Authentication

For an additional layer of security, enable Face ID or biometric authentication if your device supports it.

This allows you to securely access your account without entering your password each time while helping prevent unauthorised access if someone else has your device.

Keep Your Device Secure

Your account is only as secure as the device you use to access it.

We recommend that you:

• Keep your device's operating system up to date.
• Enable a device passcode, PIN or biometric lock.
• Install software updates when they're available.
• Never leave your device unlocked and unattended.

Never Share Your Security Credentials

Yeeld will never ask you to share:

• Your password.
• Your 4-digit app passcode.
• One-time passcodes (OTPs).

Keep this information private at all times.

In Summary

To help protect your Yeeld account:

• Use a strong, unique password.
• Access your account using secure networks.
• Enable Face ID or biometric authentication.
• Keep your device secure and up to date.
• Never share your password, 4-digit passcode or OTPs.

These simple steps can go a long way towards helping keep your account and personal information safe.